• The item(s) is faulty, damaged or defective at the time of delivery.
• The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
• You must notify us within 7 days of delivery by writing to info@onlyorignals.com or by calling at 0317-7068345 , in case you want to raise a dispute. At only orignals, we look at each dispute on a case-by-case basis and tries to be fair to both parties.
• Replacement will be sent in case a defected/faulty/damaged item. You will be required to email photographic evidence of the defective item at info@onlyorignals.com, within 7 days of purchase before any claims can be processed.
• Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. Rs 200 will be charged on replacement parcel where the customer needs to change the item or size.
• Delivery Charges will not be refunded.
• Refund requests will be processed within 7 working days after receiving the return products. Rs 250 is deducted for delivery charges in case of refund.
• For further queries about exchanges and returns, please contact us at 0317-7068345 or email us at info@onlyorignals.com
• Items on sale will not be refunded.

• You can pay through Cash on Delivery
• Free Shipping on all orders over the value of Rs.1999.
• We charge Rs.150 on all orders under the value of Rs.1999.
• Orders placed by 4:00 PM (Pakistan Standard Time) will be shipped the same day via Registered Courier Service.
• Orders received after 4:00 pm will be dispatched the next day.
• Orders received on Sundays and on Pakistan's National Holidays will be processed and shipped on the next working day.
• Delivery time is between 4 to 7 working days (No delivery on Sundays). However delivery can take up to 7 working days during busy shopping season or our mega sales events.

We’d love to hear from you! Whether you have a question about our products, want to sell your items, or just want to say hello, feel free to reach out.

📞 Call Us

0317-7068345

📧 Email Us

info@Onlyorignals.com

⏰ Store Hours

Monday – Saturday: 10:00 AM – 6:00 PM

Sunday: Closed

💬 Follow Us on Social Media

Facebook | Instagram | TikTok — @officialonlyorignals

At Only Orignals, we believe that every item has a second story to tell. Founded in 2020, our store is more than just a place to shop — it's a community hub where sustainability, style, and savings come together.

We offer a wide variety of gently used clothing, home goods, furniture, and more — all at affordable prices. Whether you’re a bargain hunter, a vintage lover, or someone looking to make more eco-friendly choices, we’ve got something for you.

But we're more than a store. We're proud to support [local charities, job training programs, or your mission here] with proceeds from every purchase. Every donation and every sale helps us give back to the community.

Come visit us and discover treasures, support a good cause, and help reduce waste — one find at a time.